okbat Privacy Policy
This document clearly explains how your personal information is collected, stored, used, and kept secure.
1. Introduction
okbat ("we", "us", or "the platform") takes your privacy seriously. This Privacy Policy ("Policy") applies to all users in Bangladesh and explains how we handle your personal information when you visit our website okbat.bar or use our services.
By continuing to use the platform, you are considered to have agreed to the terms of this Policy. If you have any questions after reading this Policy, please contact us at [email protected].
This Policy may be updated from time to time. If there are any significant changes, we will clearly notify you on the platform. The latest version of the Policy will always be available on this page.
2. What Information We Collect
okbat collects various types of information to provide safe and reliable services. Details are listed below.
a Personally Identifiable Information
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID card or other government-issued ID details (for verification purposes)
b Financial Information
- bKash, Nagad, Rocket, Upay mobile banking numbers
- Bank account details (for bank transfers)
- Transaction history and deposit/withdrawal records
- Wallet balance information
c Technical and Usage Information
- IP address and device identifier information
- Browser type and version
- Operating system information
- Login date, time, and session duration
- Page visit and click data
d Cookie and Tracking Information
- Session cookies (to maintain login status)
- Preference cookies (to remember language and settings)
- Performance analytics cookies (for site improvement)
- Referral source tracking
3. Purpose of Using Information
okbat uses your information only for specific and legitimate purposes. The main reasons we use your information are outlined below:
- Account management: Your information is used to create, verify, and keep your account secure.
- Service delivery: Your information is used to process deposits, withdrawals, bonuses, and manage gaming services.
- Identity verification: To confirm a user's age and identity, particularly to prevent access by those under 21 years of age.
- Fraud and money laundering prevention: Monitoring required to detect and prevent suspicious activity.
- Customer support: To properly respond to your inquiries, complaints, or support requests.
- Site improvement: To analyze user experience and further improve the platform.
- Legal compliance: To comply with applicable laws and regulatory requirements.
- Communication: To send important updates, security alerts, and account-related notifications.
4. Information Sharing with Third Parties
okbat does not sell your personal information. However, limited information may be shared with third parties in the specific circumstances below:
- Payment processors: Relevant financial information is shared securely to facilitate bKash, Nagad, Rocket, Upay, or bank transfer services.
- Identity verification services: Use of third-party services required to verify identity in compliance with regulatory or platform policies.
- Game providers: Limited technical information to ensure smooth operation of services from providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe.
- Legal and regulatory authorities: In response to lawful requests from government or legal authorities under applicable laws in Bangladesh.
- Business changes: In the event of a company merger, acquisition, or asset transfer, while maintaining the same privacy standards.
Through contractual obligations with third parties, we ensure they use information only for specified purposes and maintain appropriate security.
5. Data Storage and Security
Data Retention Period
Necessary information is retained for as long as your account remains active. Even after an account is closed, certain information may be retained as required by legal, regulatory, or business needs. Transaction records are kept for a defined period in accordance with financial regulations.
Security Measures
okbat applies industry-standard technical and administrative measures to protect your information. These include SSL encryption, secure server environments, access controls, and regular security audits. However, no information transmitted over the internet is completely secure — so it is your responsibility to keep your account password confidential.
6. Cookie Policy
When you visit okbat's website, cookies may be stored on your device. Cookies are small text files that improve the functionality of the site. We use the following types of cookies:
- Essential cookies: Essential for managing login sessions, security tokens, and basic site operations. Without these, the site does not function properly.
- Functional cookies: Used to remember your language preferences and settings, so you do not have to set them up again each time.
- Analytical cookies: Help us understand which pages are visited most and where improvements are needed. This information is not personally identifiable.
You can control cookies through your browser settings. Please note that disabling cookies may cause some site features to not work properly.
7. Your Rights
As an okbat user, you have the following rights regarding your own information.
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Correction
If your information is incorrect or incomplete, you have the right to request a correction.
Right to Deletion
In certain circumstances, you have the right to request deletion of your information, subject to legal obligations.
Right to Restrict Processing
You may request that processing of your information be temporarily paused for a specific reason.
Right to Data Portability
Where technically feasible, you have the right to receive your information in a commonly used format.
Right to Object
You have the right to object to the use of your information for certain purposes, such as direct marketing.
To exercise any of the above rights, email us at [email protected]. We will respond to your request as quickly as possible. However, we cannot process such requests without verifying your identity.
8. Protection of Minors
okbat's services are intended only for those aged 21 and above. We do not intentionally collect any personal information from minors. An age verification process is followed at the time of account registration.
If we learn that someone under the age of 21 has provided us with information, that information will be deleted immediately and the associated account will be closed.
If you are aware that a minor is using our platform, please notify us at [email protected].
9. International Transfer of Data
okbat's servers and services may be located outside Bangladesh. As a result, your information may be processed or stored in another country, where data protection laws may differ.
For such transfers, we ensure that the receiving party provides appropriate safeguards and that your information is protected through contractual obligations. No transfer compromises the security of your information.
10. Links to Third-Party Sites
Our platform may contain links to the sites of game providers or partners. These external sites have their own privacy policies and okbat is not responsible for them. It is your responsibility to read the privacy policy of any third-party site before visiting it.
11. Changes to the Policy
okbat reserves the right to update this Privacy Policy at any time. If there are any notable changes, we will display a notice on the platform or notify you by email. Continued use of the service after changes have been made will be considered acceptance of the new policy.
The latest version of this Policy will always be available at okbat.bar/privacy-policy. Older versions will no longer be in effect.
12. Contact and Complaints
If you have any questions, requests, or complaints regarding this Privacy Policy or the processing of your information, please contact us through the channels below.
24 hours a day, 7 days a week — support available in Bengali and English.
[email protected]
We aim to respond to your request as quickly as possible.
Our service is built on your trust. Your information will be kept secure at okbat — that is our commitment. For more details, please see our Terms and Conditions and Responsible Gaming pages.